With all the purchases made during the holidays and the inevitable calls to customer service that come after, I've got something that will hopefully make the season merry for you. Well, at least as merry as enduring the crowds, snow, family squabbles, and fruitcakes can be.
Paul English, a seasoned blogger and entrepreneur, has posted his IVR Cheat Sheet, which lists the 800 #s and steps required to talk to a real, LIVE human being at 108 different companies.
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